If you successfully set up your Citrix NetScaler Gateway and you are getting the error

„Unable to launch your application. Contact your help desk with the following information. Cannot connect to the Citrix XenApp server. Socket operation on non-socket“

while trying to connect to your published applications you might follow the Citrix article CTX134940 or if still unsuccessfull take a closer look into your Secure Ticketing Authentication (STA) settings.

If you have set up your STAs in the Global Gateways settings and everything seems allright

Citrix NetScaler Gateway Global STA bindingCitrix NetScaler Gateway Global STA binding

your should head over to your virtual server and also check wether you have set up STA URLs as well and wether they match the ones you are using in your StoreFront or WebInterface configuration. If you did configure STAs in both places those configured within the Virtual Server will win and if they do not match connection initialization will fail.

Citrix NetScaler Gateway VIP STA binding

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3 Responses to Citrix NetScaler Gateway „Socket operation on non-socket“

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  2. Samrat sagt:

    We were getting the above error, On Investigation we found that One of Our DC’s was down. Once we got it back up the apps starting launching.
    Still investigating why the DC is liked to the Citrix Architecture.

  3. Brecht Mo sagt:

    Mismatch of STA between netscaler and storefront might have been the issue in our environment. thanks!

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